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Refund Policy

Happiness Guarantee

100% Refund + Keep The Product 

We trust you will love DACHA Products, so we invite you to try a product for as long as you like. If you’re not happy in any way, call or email us for a full refund!

DACHA has a no-hassle, full refund policy: no return necessary! As you can see, your happiness is important to us. We want our customers to always feel safe ordering from us, knowing we care about your well-being. We are a small family owned business and it is important to us that our customers feel that they are treated as family too.
To initiate a refund, please email us at customer care at:


Late or missing refunds
If we have initiated a refund and you haven’t ymet seen it credited back to you, first check your bank account again! These things typically have a processing time before the refund is officially posted. Then contact your credit card company or bank. If you’ve done all of this and you still have not received your refund after 5-7 business days from when the refund was initiated, please contact us at